All our new tools are wrapped on paper in accordance to our ecofriendly guidelines unless customer request to be packed in a different way. We do not provide any technical or other support in connection with any product offered for sale. You are Responsible for all product use and set up. By purchasing you agree to all the terms and conditions above. Please note that this is a one man show, that means the person that took the picture, posted here, packaged the box and stuck the label is the same person... Im not perfect so if there is any issues i will do my best to resolve it to your satisfaction. The item "Milwaukee M12 FUEL 2564-20 12V Brushless 3/8 Cordless Impact Wrench (Tool Only)" is in sale since Monday, August 16, 2021. This item is in the category "Home & Garden\Tools & Workshop Equipment\Power Tools\Impact Wrenches". The seller is "bigbobelectronics" and is located in Brooklyn, New York. This item can be shipped to United States.